Obsidian Systems to host live webinar on Atlassian Intelligence and the future of AI-assisted teamwork

Obsidian Systems will host a live webinar titled Atlassian Intelligence: Your Virtual Teammate for Smarter Teamwork, providing South African businesses with a practical look at how embedded AI is reshaping collaboration across Jira, Confluence, and Jira Service Management.

The 45-minute session is aimed at IT leaders, product managers, delivery teams, support teams, and knowledge workers who are under growing pressure to move faster while managing expanding information sprawl.

Hosted by Angela Ho, Marketing Director at Obsidian Systems, the session will open with an examination of where teamwork friction most often occurs. Attendees will then be guided through real use cases showing how Atlassian Intelligence brings summarisation, content generation, search, and automated action directly into existing workflows. The objective is to remove repetitive work so teams can focus on decisions that require human judgment.

“AI should not feel like another platform to learn or another interface to manage,” says Muggie van Staden, CEO of Obsidian Systems. “Atlassian Intelligence works inside the tools teams already live in businesses. That changes adoption, reduces friction, and helps technology and business leaders unlock value from the knowledge they already have.”

Additionally, product specialists will explain what Atlassian Intelligence is, how it operates across cloud products, and how it draws context from Atlassian’s Teamwork Graph to deliver relevant responses while respecting organisational permissions. Live examples will show Jira generating user stories and acceptance criteria from natural language prompts, Confluence producing structured knowledge pages and executive summaries, and Jira Service Management drafting customer responses and incident reports.

A key focus will be trust. Obsidian will address data privacy, governance, and administrative controls, including how Atlassian Intelligence respects existing access permissions and protects customer data within Atlassian’s trust framework.

Beyond demonstrations, the session will offer guidance on adoption for organisations exploring an AI rollout. Topics include identifying high-friction workflows, establishing internal AI champions, training teams on effective prompting, and measuring time saved rather than simple feature usage. The webinar concludes with a live Q&A to address plan availability, accuracy expectations, and multi-project deployment considerations.

The session is positioned as a working conversation about how teams actually operate. For South African companies balancing skills shortages, hybrid workforces, compliance requirements, and rising service expectations, the webinar offers a grounded view of what AI assistance can deliver today rather than distant speculation.

END

About Obsidian Systems

Obsidian Systems is an established supplier of Open Source software solutions. The company was started in 1995 as a modest services provider targeting businesses and organisations looking to integrate and leverage off Linux infrastructure.

Subsequently, the organisation has expanded by partnering with Autumn Leaf and RadixTrie.

The expansion of skills has seen the establishment of a formidable team finding ‘smarter’ ways to align our expertise for Enterprise Open Source solutions for you. This includes retail and subscription services; support and observability for managed services; consulting, architecting and software services across hybrid IT models for your business.

Obsidian Systems and its subsidiaries, Autumn Leaf, and RadixTrie strive to bring three legs to the South African market: the first being vendor-certified products; the second being local skills providing consulting, development, support and training; and the third being innovative offerings built on the latest open technology. With these three elements, any organisation can trust the enterprise open-source solution provided.

Obsidian Systems is a Level 1 Broad-Based Black Economic Empowered supplier of open-source software solutions in South Africa. We help teams to get their code to the best platforms and the correct data.

Telephone: 0860 4 LINUX (0860 4 54689) Telephone (International): +27 11 795 0200 | Physical Address: Unit 5 Randridge Office Park, Ateljee Street, Randpark Ridge 2154, South Africa | Postal Address: P.O. Box 4938, Cresta, 2118, South Africa